Centralized and univocal management of the actions, by anyone, in a single "ToDo List"
Traceability and archiving of reports and actions
Reduction of all activities to a single "Report Management" process
anonymous reports
THE SOFTWARE
The software to manage the so-called corrective, preventive, improvement actions and amendments (Implementing Regulation (EU) No. 402/2013).
Starting from a complete redefinition of the processes involved and integration with the other modules of the suite, thanks to this tool it is possible to centralize, simplify and optimize all the activities necessary for the Management System, promoting interaction with the operating staff.
INTERFACES
This module represents a collector of information also coming from other processes. Therefore, in the e-SMS suite, native interfaces are provided between the various systems to automatically and simply manage the activities relating to different processes, without any duplication.
REPORTS
Anyone notices a risk or a dangerous situation that could cause damage to the company for which they work, as well as to customers, colleagues, or third parties or deems it appropriate to propose an improvement within his own working environment, can create a new Report.
With the anonymous flag, it is allowed to send reports anonymously. The software guarantees, with IT systems, the confidentiality of their identity.
ACTIONS
For any report, you can record the Actions to be taken, setting them with:
Responsible for the action
Priority
Due date
as well as inserting notes and attachments.
ALERTS AND "TO DO LIST"
All users, based on their role, receive alerts via e-mail and can consult the actions assigned to them to be performed in an exportable list.
The actions assigned by Reports and any other software of the e-SMS Suite will be included in Reports.